May 3, 2019
About Retail Chain Client
A loyalty app for a major clothing retailer gives customers a discounted and personalized shopping experience. A respected marketing and design agency tapped Infylo to collaborate on a project for a worldwide clothing and accessories retailer.
- The first generation app needed to incorporate functions such as: a store locator, style guide, and flat rate discounts.
- The second generation app would need to incorporate features such as a personal shopper and an advanced rewards algorithm based on actual shopper behavior.
- This major high street retailer required a complex and scalable customer loyalty application to entice consumers with a tailored in- store shopping experience.
- They needed a proven enterprise application specialist to step in on short notice and develop a solution with a high degree of customer support and guidance.
Proposition & Solution
We presented the following solution to the client:
- The solution consists of a native iOS and Android application and a web service integration via an API./li>
- Along with the convenience and special discounts, customers can find inspiration in exclusive fashion tips from leading designers, artists, musicians, and style icons.
- Infylo dedicated project manager as well as an account manager to provide full application lifecycle management.
- The loyalty app grants users access to promotions and tailored to their interests and delivered directly to their phones.
- The Infylo team developed an app that would help the consumer feel like they had a personal store with exclusive benefits right in their own pocket.
Results & Benefits
Following were the key benefits that we as a contractor successfully provided to Client.
- Our cloud development solution is a dependable staple of the business whose products heavily rely on fail-safe, delay-free operation.
- Client is extremely satisfied with the deliverables provided on time and within their budget.
- The success of this venture has lead to discussions of an ongoing partnership on other projects.
- The first generation solution has been successfully launched in the UK and Ireland, with the second generation due to start development in the next two months.
- The agency described working with Infylo as the best business decision.
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We have found Infylo through internet search and right now feeling extremely satisfied with the quality of work they have delivered to us. The agency described working with Infylo as the best business decision of 2017. We will definitely contact Infylo in future too whenever we will have any requirement for any project.